customer retention

Customer Relationships, Customer Experience, Small Business Resources, Growing Your Business, Customer Retention

What Should You Ask on a Client Satisfaction Survey?

When it comes to home services, keeping your homeowner clients happy is essential for the long-term success of your ...

Mar 02, 2023 13 min read

Customer Experience, Small Business Resources, Business Tips, Customer Retention

Most small and local businesses invest their resources into an “acquisition at all costs” strategy — boosting efforts ...

Oct 11, 2022 20 min read

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