Online Reputation Management
Local home inspectors can save time, lower their operating costs, and dramatically improve their sales and quality of life with the help of GoSite’s business management app.
Gain more positive customer reviews
Automate client scheduling online to reduce no-shows and double-bookings
Bring all customer messages, including Facebook, Google, text, and web chats, into one mobile-friendly dashboard
Offer more convenient and secure payment options
Reduce late payments and improve cash flow
Grow your home inspection business today with GoSite.
For home inspectors and home services owner-operators, finding the right digital tools can be a challenge. Most do not have the budget or time to purchase custom enterprise solutions, but entrepreneurs don't want to spend hours on paperwork either.
"What you need is simple technology that frees you to respond quickly to customer inquiries and attract more business. According to Mike Crow, President of the Millionaire Inspector Community, 8 out of 10 home inspectors won’t succeed due to poor marketing. 'The most important skill a home inspector must learn is how to make the phone ring on a consistent basis.'"
Source: Working RE
GoSite is the home inspector services app that focuses on helping you grow your business by saving you time and offering customers the digital, convenient experience they crave.
01 Review Generation
According to Search Engine Journal, more than 80% of homeowners and agents who seek home services research local providers online before calling an expert.
In most cases, clients are pleased to post positive reviews online. The trick is, most business owners forget or are too nervous to ask. By consistently asking for reviews and making it simple for customers, you’ll build a powerful online reputation in no time.
GoSite automatically prompts customers to share their experience with you on Google and Facebook by sending an automated email, text, or message. Customers click a link to write and post their review in one step, and you can choose when to send the review request.
02 Scheduling Made Easy
Based on insights from Verified Market Research, it is predicted that demand for contractor and home improvement services will rise nearly 20% year-over-year until 2026.
You're only one person, and if you spend half your time on the phone with clients, then you won't be able to take on as much work. Letting homeowners, real estate agents, and building contractors pick from your availability online gives you a major advantage over your competitors, saves you time, and lets you focus on what you do best.
GoSite is the leading home inspector business app today because engineers built it with home services owner-operators in mind. Clients can schedule service calls by clicking on a link, which then takes them to a list of available appointments. GoSite makes it easy for you to quickly and professionally schedule both simple and complex inspections, as well as set up automated client reminders.
03 Mobile-friendly Invoicing & Payments
If you make it easy for your customers to pay, you'll get paid more quickly and more often.
Contactless payments are fast becoming a popular way for customers to pay their bills and make purchases. Your business can benefit by offering this convenient option, and GoSite’s home inspector business app lets you generate professional, mobile-friendly invoices in just a couple clicks, along with secure payment links for customers.
GoSite also integrates with QuickBooks, so your sales will update automatically in GoSite and get recorded in QuickBooks. Payments from customers go straight into your checking account rather than getting held in a separate holding account in QuickBooks. Client payment options in GoSite include:
GoSite gives you the tools to streamline payments and invoicing, saving you time and boosting cash flow.
04 Message Customers Anytime, Anywhere
Nearly 90% of new home buyers consulted a home inspector before their purchase. Of those customers, 86% found issues with the home and leveraged that information to negotiate a better deal or get problems fixed prior to their purchase.
Sources: Webinar Care and Porch
Your customers have a million questions, and you being able to support them through buying a home or unpleasant litigation is critical to your success. And if you’re having to consult multiple messenger tools to stay on top of those questions, you’ll have little time for anything else.
Now, you can consolidate all your texts and messages into one app. GoSite is an all-in-one messaging platform that lets you view and respond to all your Facebook, Google, text and web chat messages from any device.
Juggling several apps and online accounts can be overwhelming. You risk losing track of details about each customer, which makes it difficult to give them the personal attention they deserve.
GoSite gives you a powerful tool to manage your home inspection business. Its Contact Hub stores all your customer's information in one convenient place, so you can access it anywhere, anytime. This small business CRM tracks all service appointments you've rendered to every customer, along with every customer message, review, payment and more.
GoSite is a CRM that brings the latest technology to home inspectors, allowing them to get the most out of their tools at an affordable price.
GoSite lets you manage your business from top to bottom, with add-ons that can help you grow your company. These include:
Single-page, professional website
Live chat and chatbot for your website
Online directory listing management
GoSite is the top home inspection business software that saves you time and helps you exceed your customers’ expectations.
Source: U.S. Chamber of Commerce
GoSite offers you a complete suite of digital tools to help you grow your home inspection service business.
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Their response time is impeccable! I can’t begin to explain how happy I am to have found this company!
The tools to help me organize and seamlessly work. Highly recommend for any business owner that wants to make this thing we do that much easier!
Scheduling our customers, reminders being sent to them. Website is great. Easy to edit or the Gosite team will make edits or updates quickly when asked