Sync prospects and customers from QuickBooks, Thumbtack, & other third-party databases
View history on each prospect & customer
Ask contacts for and track bookings, reviews, messages, payments, & more
Note customer trends for better marketing decisions
Make it easy to provide a white-glove customer experience
Turn prospects into lifelong clients using Contact Hub by tracking every client interaction, from payments history to text messages, all in one place and in real time.
A lot of owner-operators are great at what they do, but they don’t always know how to attract leads and nurture them toward a sale. After adopting GoSite, Thumbtack, and other web presence tools, you’re likely adding prospects who are interested in your services and rates.
With GoSite’s Contact Hub, you can stay on top of every new lead, identify which customers are ready to buy, and convert them into customers for life.
In short, GoSite is a simple CRM software that is affordable, smart, and already integrated with the app tools you use, including reviews, bookings, messages, and payments.
Personalizing your messages and services to your best customers is key to growth. Doing these tasks on paper and spreadsheets is next to impossible, but using simple CRM tools for small business makes personalization a breeze and can set your business apart from everyone else.
Sources: Fit Small Business, Forester, Grand View Research
Most importantly, GoSite’s Contact Hub is mobile-friendly, allowing you to manage your customers and close deals on-the-go.
And best of all, GoSite’s easy-to-use CRM is ready ‘out of the box’ without having to spend weeks figuring out how it works. Your sales process will become much simpler, and you will be able to close more business in a shorter time frame.”
01 View All Customer Interactions
It’s no longer necessary to update multiple spreadsheets or manage stacks of paper work orders.
Save new contacts and easily access past and present booking information. Add new contacts with a single click and automate future interactions. Lastly, you can sync your contacts from QuickBooks, Outlook, or Google calendar to stay on track and personalize customer relationships.
02 Organize Your Contacts
With simple tools that organize your contacts into buckets or categories, you can build quick automations to streamline messages, bookings, review requests, payments, and so much more.
03 Perform Multiple Actions in Seconds
Send messages, reschedule appointments, generate instant invoices, and provide promotional offers with just a click.
Appointment and payment statuses stay updated in real-time to help you improve cash flow and retain your best customers.
04 All in One Place
With GoSite, you can connect Contact Hub with your Reviews, Invoices, Payments, and Messenger.
The GoSite app is the CRM tool for small businesses that can help you save time, lower costs, and increase sales.
84% of small businesses that use technology see an increase in sales.
88% of owner-operators were happier in their work after they adopted the right technology.
In the face of COVID-19 and recession, 87% of small businesses weathered the storm thanks to the right technology.
Source: U.S. Chamber of Commerce
GoSite is the best CRM for small business for today’s growing owner-operators.
Heating, ventilation, & air conditioning
Electrical wiring maintenance & repair
Qualified home & building inspectors
Home, appliance, & general repair
Pest control & exterminators
Vehicle exterior & interior cleaning
Power & pressure washing Services
Residential & Commercial Cleaners
CMLs, RSTs, & more
Residential packing, moving, & delivery
Lawn & ground care, irrigation
Residential & commercial painting
Vehicle maintenance & repair
Vehicle body, collision, & paint repair
⭐ Best in Support ⭐ Best in service ⭐ Best in class
Will Contact Hub track my customer communications?
100%. You can see appointments, subscriptions, web chat, review requests and other actions the customer has had through the GoSite platform.
Can I upload and import my own contact lists to GoSite?
Yes. You can import existing contact lists from Outlook, QuickBooks, Gmail, or via CSV file. You can also manually add contacts.
How is GoSite’s Contact Hub different from other CRM tools?
Contact Hub was built with small business owners in mind - specifically, home and professional services owner-operators. It is a user-friendly contact database that simplifies your business functions. Contact Hub allows you to create customer communications like text messages, emails, appointment reminders, and more. You can also make note of customers’ birthdays and other unique information to better personalize their experience with your business. You can also utilize these functions from your desktop or mobile device.
Most enterprise CRMs are overly-complicated for the average local small business owner. Tools like Salesforce, for example, work best with the help of developers and intricate sales cycles.
GoSite is simple technology that is affordable and easy to use for techie and non-techie entrepreneurs alike.
Have more questions?
Check out GoSite’s Knowledge Base for more information on how the Booking tool works.