GoSite’s easy-to-use home cleaning services app is helping owner-operators to lower their costs, boost their sales, and improve their quality of life.
Let your positive reviews soar
Enhance the customer experience through automated appointment scheduling
Conveniently track Facebook messages, Google messages, texts, and web chats in one place
Get paid faster and offer more payment options
Lower customer late payments to improve your bottom line
Grow your house cleaning business today with GoSite.
For home cleaning small businesses, too many tech solutions are too much. They require weeks to learn and implement, and your operation may not need all that the software offers. At the same time, updating multiple spreadsheets and keeping track of paper records isn’t sustainable. You need a platform that is simple, lets you pick which digital tools you need, and is easy to use from day one.
"Americans are more concerned about cleanliness than they’ve ever been before, thanks in large part to COVID-19. As many as 50% of the U.S. population are nervous to visit other homes and facilities for fear that those places haven’t been properly disinfected."
Source: GSF USA
Whether you’re a multi-regional franchise cleaning business or just starting a small house cleaning business, you need a digital solution that will help you accomplish scores of business management tasks in just a few clicks. GoSite can help you stand out from the competition, efficiently manage fast-growing demand, and more.
01 Scheduling Made Easy
Last year, Business Insider noted that home cleaning services are in extremely high demand, making it difficult for businesses to streamline schedules and efficiently manage residential cleaning crews.
When demand is this high (and rising), your ability to rise to the occasion can make the difference between growth and losing good customers. You need a scheduling process that is hassle-free and allows your cleaning crews to accommodate as many jobs as possible.
Our house cleaning schedule app allows clients to book a cleaning service both during and after business hours, so you can make appointments that fit both you and your customers' schedules. Automatic reminders keep everyone on track, and customers can easily click a button to reschedule if necessary. No more double-bookings or no-shows.
02 Message Customers Anytime, Anywhere
If you’re taking customer inquiries from online directories, social media messages, email, and text, it can get really complicated really fast. A message falling through the cracks often means lost jobs, as customers simply want a quick estimate or have questions about your availability and COVID-19 safety protocols.
In GoSite, all your business instant messages sync into a single, mobile-friendly dashboard. You can even assign certain customers to your crew managers so that everyone gets a fast response.
Now you can read and respond to customer questions from your office desktop or mobile device. Best of all, sending review requests, booking links, and mobile-friendly invoices through GoSite Messenger takes one click.
03 Review Generation
Search Engine Journal reports that more than 80% of customers who seek home services search online before calling.
Customers are generally happy to leave a positive review for your business, but they won't do it unless you ask. We’ve built a way for you to make your request simple and easy.
On GoSite, one click sends review requests to your customers. You can set up automation rules to launch a review request message - on Facebook, email, or text - immediately after completing a cleaning service or upon receipt of a customer payment.
04 Smart Invoicing and Payments
Particularly for home services owner-operators, Easy payment options deliver faster payments.
Homeowners are increasingly turning to contactless options like mobile payments. By offering secure, mobile-friendly easy payment options online, your cleaning business will boost its cash flow and help you retain your best customers.
Thanks to its instant QuickBooks integration, GoSite syncs your client information, tracks invoice statuses in real-time, and offers professional-looking mobile invoices with payment links. Payment features include:
Mobile invoice generation
One-time card payments
One-time or recurring bank transfers
Direct deposits into your bank account (no need for Quickbooks holding account)
And best of all, GoSite Payments works with every other tool. You can collect partial payments on the day of booking or automatically send a review request after the customer pays in full - all from GoSite. It’s a full-suite business management app that will streamline your business, save time, and boost cash flow.
When you have to toggle among several digital tools to keep track of your book of business, you'll waste time and increase your chances of missing key details about each cleaning customer.
When you are looking for strategies on how to grow your house cleaning business, having a simple home services CRM is key. In GoSite, you can sync all your contacts from every feature and integration, organize contacts by categories, and review basic analytics to inform your decisions.
GoSite is the leading app for house cleaners that comes equipped with time-saving marketing and sales tools, including a mobile-friendly small business CRM.
GoSite offers a variety of tools to help you grow your small business. These include convenient add-ons, integrations, and other services, such as:
Easy-to-use web builder
Website live chat and chatbot
Online business listing management
GoSite is the leading home cleaners app that will save you time, boost your reviews, improve your cash flow, and offer your customers the convenient digital experience they crace.
Increased their sales
Experienced more joy and satisfaction in their work
Overcame recession and a global pandemic
…after harnessing the right technology.
Source: U.S. Chamber of Commerce
GoSite is the ultimate small business management app and comes equipped with a full collection of digital features to help you grow.
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Their response time is impeccable! I can’t begin to explain how happy I am to have found this company!
The tools to help me organize and seamlessly work. Highly recommend for any business owner that wants to make this thing we do that much easier!
Scheduling our customers, reminders being sent to them. Website is great. Easy to edit or the Gosite team will make edits or updates quickly when asked