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21 Customer Loyalty and Retention Statistics to Know in 2021

There are 31.7 million small businesses in the United States. Customers like you and me remain at the heart of each ...
Jan 13, 2021 5 min read
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7 Ways Excellent Customer Service Boosts Your Business

At the end of the day, we’re all consumers. We all purchase products. We all make returns. And we all know that having ...
Jan 08, 2021 5 min read
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The 12 Industries of Christmas: Unique Gift Ideas from ...

The holiday season is here and GoSite is all too excited to showcase our gratitude for the service-based companies we ...
Dec 17, 2020 6 min read
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How Your Small Business Can Set Up Digital Loyalty Cards on ...

Since many small businesses are running entirely online or constantly looking for ways to minimize physical contact ...
Dec 08, 2020 5 min read

How to Write an Apology Letter to Customers (Examples ...

In 2018, KFC had a huge problem. A supply chain issue caused problems for nearly 90 percent of its UK locations. The ...
Mar 14, 2020 5 min read