customer-relationships

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21 Customer Loyalty and Retention Statistics to Know in 2021

Customer loyalty and retention have been instrumental in keeping small businesses’ doors open amid 2020’s craziness and ...
Jan 13, 2021 5 min read
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7 Ways Excellent Customer Service Boosts Your Business

At the end of the day, we’re all consumers. We all purchase products. We all make returns. And we all know that having ...
Jan 08, 2021 5 min read
Store clerk holding up a loyalty rewards card.

How Your Small Business Can Set Up Digital Loyalty Cards on ...

Since many small businesses are running entirely online or constantly looking for ways to minimize physical contact ...
Dec 08, 2020 5 min read
man selling candy to a family at the store

Creative Off-Season Ideas for Your Seasonal Business

Small business owners understand the challenge of bringing in customers. A lot of work goes into offering the right ...
Dec 02, 2020 6 min read
Person with holiday shopping bags.

How to Support Small Business Saturday While Social ...

Nov 24, 2020 6 min read
person handing out food.

How Your Business Can Incorporate Random Acts of Kindness ...

Although the pandemic has disrupted the lives of so many around the world, times of crisis tend to bring people ...
Nov 02, 2020 6 min read
Scale Your General Contracting Business

Top 8 Tips for Scaling Your Contracting Business

Getting your business off the ground is one of the hardest parts of the entrepreneurial journey. Once you’ve ...
Oct 15, 2020 6 min read
Contact Hub on Laptop

Contact Hub: The Small Business CRM Tool to Boost Customer ...

How do you currently keep track of your customers? How do you interact with them, send targeted promotions, request ...
Oct 08, 2020 4 min read
Credit Union Branches

How to Generate Positive Reviews for Your Credit Union ...

Do you feel like your credit union’s 2-star rating doesn’t reflect your team? Are your competitors—with countless ...
Oct 05, 2020 4 min read
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