--- title: How to Convert Mobile Leads Using Text Messaging description: Want to run a successful text message marketing campaign? Learn more about how to effectively use SMS to attract and engage customers. image: https://www.gosite.com/hubfs/messengerblo.png --- [![GoSite](https://www.gosite.com/hubfs/GoSite.svg "GoSite")](https://www.gosite.com/?hsLang=en-us) English English Espanol - [ How We Help ](https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging#) - [![small business websites](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/small%20business%20websites.png?width=24&height=24&name=small%20business%20websites.png) Small Business Websites ](https://www.gosite.com/local-business-websites?hsLang=en-us) - [![local search tools](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/local%20search%20tools.png?width=24&height=24&name=local%20search%20tools.png) Local Search Tools ](https://www.gosite.com/local-search-tools-for-service-businesses?hsLang=en-us) - [![online reputation](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/online%20reputation.png?width=24&height=24&name=online%20reputation.png) Online Reputation ](https://www.gosite.com/get-online-reviews?hsLang=en-us) - [![lead generation tools](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/lead%20generation%20tools.png?width=24&height=24&name=lead%20generation%20tools.png) Lead Generation Tools ](https://www.gosite.com/lead-generation-tools-for-local-service-businesses?hsLang=en-us) - [![small business apps](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/small%20business%20apps.png?width=24&height=24&name=small%20business%20apps.png) Small Business Apps ](https://www.gosite.com/small-business-apps?hsLang=en-us) - [ Who We Help ](https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging#) - [![home service pros](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/profesionales%20de%20servicios%20para%20el%20hogar.png?width=24&height=24&name=profesionales%20de%20servicios%20para%20el%20hogar.png) Home Service Pros ](https://www.gosite.com/home-service-pros?hsLang=en-us) - [![commercial service pros](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/commercial%20service%20pros.png?width=24&height=24&name=commercial%20service%20pros.png) Commercial Service Pros ](https://www.gosite.com/commercial-service-pros?hsLang=en-us) - [![auto service pros](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/profesionales%20de%20servicios%20automotrices.png?width=24&height=24&name=profesionales%20de%20servicios%20automotrices.png) Auto Service Pros ](https://www.gosite.com/auto-care-service-car-detailing-auto-repair?hsLang=en-us) - [![local businesses usa](https://www.gosite.com/hs-fs/hubfs/2024%20New%20Web%20Pages/New%20Site%20Icons/negocios%20locales%20en%20ee.uu..png?width=24&height=24&name=negocios%20locales%20en%20ee.uu..png) Local Businesses USA ](https://www.gosite.com/local-service-businesses-in-the-usa?hsLang=en-us) - [What It Costs](https://www.gosite.com/pricing?hsLang=en-us) [Sign In ](https://cloud.gosite.com/login) Chat [![Talk to an Expert](https://no-cache.hubspot.com/cta/default/3938013/interactive-166733094669.png) ](https://www.gosite.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJDfFr%2F1X%2Fk0gtV5pLHDDiLHOUS6hWxLO02zz8GWW9NGTkbjmTBJxH7YNv%2BzQTXrv7g8Y08xeIfJz28EN9WCC8uEPVzIXVz54cSlKFdQs2DVYGWDFpOACB0%2B2QMYMFtPa709b%2BzV9DBGCb49hDpsk%2BrD4sNkzXSngSRKUHN7mfC5lx%2FHFzOzrMNhqRNUpV%2BmnLg3Gt7v7xRUn71qrzBodh0Zw8WHbA1xDVoqo4K&webInteractiveContentId=166733094669&portalId=3938013&hsLang=en-us) ** ### Get the newsletter everyone is talking about Drop your email to get weekly small business advice - [** ](http://www.facebook.com/sharer.php?u=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging) - [**](https://twitter.com/share?url=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging&text=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&hashtags=) - [** ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging&title=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&summary=Want%20to%20run%20a%20successful%20text%20message%20marketing%20campaign?%20Learn%20more%20about%20how%20to%20effectively%20use%20SMS%20to%20attract%20and%20engage%20customers.) - [** ](mailto:?subject=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&body=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging%20https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging) [ GoSite Blog | Small Business News & Resources ](https://www.gosite.com/blog) - [ CATEGORY ](https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging#category1) - [ SMALL BUSINESS TOOLS ](https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging#category2) - [ INDUSTRY ](https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging#category3) - [ GET STARTED TODAY ](https://www.gosite.com/weboffer?hsLang=en-us) - [ Starting Your Business ](https://www.gosite.com/blog/tag/starting-your-business) - [ Growing Your Business ](https://www.gosite.com/blog/tag/growing-your-business) - [ Running Your Business ](https://www.gosite.com/blog/tag/running-your-business) - [ Marketing Tips ](https://www.gosite.com/blog/tag/marketing-tips) - [ COVID-19 ](https://www.gosite.com/blog/tag/covid-19) - [ Success Stories ](https://www.gosite.com/blog/tag/success-stories) - [ Sites ](https://www.gosite.com/blog/tag/sites) - [ Payments ](https://www.gosite.com/blog/tag/payments) - [ Booking ](https://www.gosite.com/blog/tag/booking) - [ Reviews ](https://www.gosite.com/blog/tag/reviews) - [ Placement ](https://www.gosite.com/blog/tag/placement) - [ Messenger ](https://www.gosite.com/blog/tag/messenger) - [ Contact Hub ](https://www.gosite.com/blog/tag/contact-hub) - [ Contracting ](https://www.gosite.com/blog/tag/landscaping) - [ Moving ](https://www.gosite.com/blog/tag/moving) - [ Cleaning ](https://www.gosite.com/blog/tag/cleaning) - [ Auto Services ](https://www.gosite.com/blog/tag/auto-services) - [ Plumbing ](https://www.gosite.com/blog/tag/plumbing) - [ HVAC ](https://www.gosite.com/blog/tag/electrician) - [ Beauty & Spa ](https://www.gosite.com/blog/tag/beauty-spa) - [ Pest Control ](https://www.gosite.com/blog/tag/pest-control) - [ Pool Cleaning ](https://www.gosite.com/blog/tag/pool-cleaning) - [ Other ](https://www.gosite.com/blog/tag/other) ![Search Icon](https://www.gosite.com/hubfs/search-1.svg) - [** ](http://www.facebook.com/sharer.php?u=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging) - [**](https://twitter.com/share?url=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging&text=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&hashtags=) - [** ](http://www.linkedin.com/shareArticle?mini=true&url=https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging&title=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&summary=Want%20to%20run%20a%20successful%20text%20message%20marketing%20campaign?%20Learn%20more%20about%20how%20to%20effectively%20use%20SMS%20to%20attract%20and%20engage%20customers.) - [** ](mailto:?subject=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging&body=How%20to%20Convert%20Mobile%20Leads%20Using%20Text%20Messaging%20https://www.gosite.com/blog/how-to-convert-mobile-leads-using-text-messaging) [Small Business Tips & Resources](https://www.gosite.com/blog/tag/small-business-tips-resources), [Fast Response to Customer Needs & Inquiries](https://www.gosite.com/blog/tag/fast-response-to-customer-needs-inquiries) # How to Convert Mobile Leads Using Text Messaging *Want to run a successful text message marketing campaign? Learn more about how to effectively use SMS to attract and engage customers.* GoSite Team Aug 02, 2022 4 min read GoSite Team Aug 02, 2022 4 min read ![featured_image](https://www.gosite.com/hubfs/messengerblo.png "Illustration of smartphone, a man and a woman texting.") Mobile devices are becoming more personal than ever. People rely on their phones for almost everything — from starting and keeping conversations to scrolling through social media apps, listening to music, playing games, buying what they need and want, and more.  Think that text plays a small part in the growth of smartphone ownership? Think again. Did you know that [5 billion people](https://www.slicktext.com/blog/2018/11/44-mind-blowing-sms-marketing-and-texting-statistics/#:~:text=1.,65%25%20of%20the%20world's%20population.) — or about 65% of the world’s population send and receive SMS messages? Millennials spend about [48 minutes](https://www.zdnet.com/article/americans-spend-far-more-time-on-their-smartphones-than-they-think/) texting each day, compared to boomers who text for about [30 minutes](https://www.zdnet.com/article/americans-spend-far-more-time-on-their-smartphones-than-they-think/) every day.  ### **Why You Should Market Your Business Via SMS** What does this mean for your business? If you need to get your message across, SMS marketing is one of your best options. Think about it, how many unopened emails and messages do you have? SMS open rates are as high as [98%](https://www.slicktext.com/blog/2018/11/44-mind-blowing-sms-marketing-and-texting-statistics/), compared to emails that are never opened [2/3 of the time](https://blog.hubspot.com/marketing/email-open-click-rate-benchmark). Leveraging SMS will help you market in real-time and give you a competitive edge through [seamless communication](https://about.gosite.com/blog/how-to-boost-customer-loyalty-using-seamless-communication?hsLang=en-us).  If you’re still unsure, here are more compelling [reasons why you should text customers](https://about.gosite.com/blog/5-reasons-you-should-text-customers?hsLang=en-us): - SMS can help you build and sustain conversations — as many as[ 78%](https://shso.vermont.gov/sites/ghsp/files/documents/Worldwide%20Texting%20Statistics.pdf) of people wish they could have a text conversation with a business.  - Text campaigns generate great returns on investment, with about [45%](https://www.smartinsights.com/mobile-marketing/sms-marketing/6-benefits-sms-marketing/) of SMS campaigns getting positive ROI.  - SMS increases your website traffic. Text is a marketing channel that can stand on its own, but you can integrate it with other online tools like email and social media to enhance engagement. - Automated SMS marketing gives you the best of both worlds: you can grow leads and nurture them in their buying journeys while also engaging existing customers to boost customer loyalty and repeat business.  ### **How To Use Text Messaging To Win More Customers** Here are some tips and best practices to help you create a winning text messaging campaign that attracts and retains today’s modern customers. - **Get Permission** The first step to gaining the attention of mobile users is to get permission before sending text messages. Spam is so frustrating! Let your prospects opt-in to your communications. This will give your leads the impression that you are a credible and professional business that looks to gain their trust. You can effectively nurture leads via text messages by letting them sign up for your communications.   - **Keep It Personalized and Simple** Text messages must be short, sweet, and conversational. Mobile users won’t pay attention to long, back-to-back messages that lack purpose. Avoid miscommunication and overwhelming your leads by keeping text messages short and to the point. Tell them what they need to know and what they can do next. Plus, short text messages lead to higher click-through rates that will boost your SMS marketing campaign.  - **Set Clear Contexts and Expectations** Let your leads know what you’ll be texting them about - what are they getting and how often will they get it. Will you be providing promotions, discounts, or news? Find out more about their wants and needs so you can better relate to them. Don’t just send random, unsolicited messages. Keep your text messages relevant to get more click-throughs.  - **Time It Wisely** It’s not just about what you text, it’s also about when you text. Timing is everything. When you time your messages correctly, you’ll stay top of mind with on-the-go customers. It’s not ideal to bombard your customers with tons of messages every single day. Learn more about your audiences so you can figure out how to best interact with them.  - **Engage Customers By Creating Value** Leverage text messages to inspire your customers to learn more about you and your services. The goal is to enhance customer retention and loyalty by meeting customers’ needs and expectations through a convenient, swift, and efficient mobile-friendly service. Want to better understand your mobile users and craft targeted SMS marketing messages for them? Follow-up on leads and existing customers through text surveys. Send one to two simple questions that will make it very easy for your customers to reply. Looking to appreciate your first-time and long-time customers? Or maybe you want to promote your new products and services? You can send text messages to offer discounts, coupons, freebies, and limited-time-only deals. Plus, SMS can be an excellent tool to improve your customer service. Use text messaging to schedule and confirm appointments and invite mobile users to your event or sale.  - **Drive Traffic To Your Online Channels** Take your texting game to the next level by using SMS conversations to move mobile users to other marketing channels. Add links to your website, Facebook, Messenger, YouTube, and other online platforms within your texts to let your customers explore more about your business and what it can offer.  ### **Boost Your Conversational Marketing With GoSite Messenger** Expand your reach and conversation rates by integrating text messaging with other lead nurturing tactics. With GoSite Messenger, taking a multichannel approach to your communications has never been this exciting! This tool lets you manage and respond to all conversations across all platforms in one easy-to-use dashboard. Ready to meet customers wherever they are? The only thing left to do is to send a text message. Check out our [Messenger tool](https://www.gosite.com/products/messenger?hsLang=en-us) to get started! GoSite can help your business grow in so many ways, all in one friendly dashboard. Ready to dive in? [Start a free trial](https://accounts.gosite.com/signup?utm_source=ft-db&utm_medium=email&utm_campaign=202207_ongoing-series_cus&utm_content=blog-link1&utm_term=). Prefer a conversation? [Book a demo](https://www.gosite.com/book-a-demo?utm_source=ft-db&utm_medium=email&utm_campaign=202207_ongoing-series_cus&utm_content=blog-link2&utm_term=&hsLang=en-us). [Small Business Tips & Resources](https://www.gosite.com/blog/tag/small-business-tips-resources), [Fast Response to Customer Needs & Inquiries](https://www.gosite.com/blog/tag/fast-response-to-customer-needs-inquiries) ![Comment](https://www.gosite.com/hubfs/bubbles-chat.svg) 0 Comment GoSite Team ![GoSite-2-1](https://www.gosite.com/hubfs/Imported%20images/GoSite-2-1.svg) Does Your Business Need a Website? [ GET STARTED ](https://www.gosite.com/getfoundonline?utm_source=Blog720&utm_campaign=Website&hsLang=en-us) ![Group 12 (2) (1) (1)](https://www.gosite.com/hs-fs/hubfs/Group%2012%20(2)%20(1)%20(1).png?width=340&name=Group%2012%20(2)%20(1)%20(1).png "Group 12 (2) (1) (1)") ### Keep Reading [![Where to Find Professional Images for Your Business Website](https://www.gosite.com/hubfs/Blog%20images/2020%20Campaigns/November%20Campaign/Your%20Guide%20to%20Securing%20Professional%20Photos%20for%20Your%20Contracting%20Website/james-bold-2fj2L-4ERy4-unsplash.jpg "Where to Find Professional Images for Your Business Website") ](https://www.gosite.com/blog/where-to-find-professional-images-for-your-website?hsLang=en-us) [Small Business Tips & Resources](https://www.gosite.com/blog/tag/small-business-tips-resources), [Fast Response to Customer Needs & Inquiries](https://www.gosite.com/blog/tag/fast-response-to-customer-needs-inquiries) ## [Where to Find Professional Images for Your Business Website](https://www.gosite.com/blog/where-to-find-professional-images-for-your-website?hsLang=en-us) In today’s digital world, every business needs a website, and every website needs high-quality graphics and photos. Why ... Sep 16, 2025 4 min read [![How to Fix Duplicate Google Business Profiles: A Simple Guide for Local Service Businesses](https://www.gosite.com/hubfs/fake-account.jpg "How to Fix Duplicate Google Business Profiles: A Simple Guide for Local Service Businesses") ](https://www.gosite.com/blog/how-to-fix-duplicate-google-business-profiles-a-simple-guide-for-local-service-businesses?hsLang=en-us) [Small Business Tips & Resources](https://www.gosite.com/blog/tag/small-business-tips-resources), [Fast Response to Customer Needs & Inquiries](https://www.gosite.com/blog/tag/fast-response-to-customer-needs-inquiries) ## [How to Fix Duplicate Google Business Profiles: A Simple ...](https://www.gosite.com/blog/how-to-fix-duplicate-google-business-profiles-a-simple-guide-for-local-service-businesses?hsLang=en-us) Introduction What Are Duplicate Google Business Profiles? Duplicate Google Business Profiles occur when a single ... Jun 21, 2024 4 min read [![Does Google Offer Phone Support for My Google Business Profile](https://www.gosite.com/hubfs/customer-support.png "Does Google Offer Phone Support for My Google Business Profile") ](https://www.gosite.com/blog/does-google-offer-phone-support-for-my-google-business-profile-gmb?hsLang=en-us) [Small Business Tips & Resources](https://www.gosite.com/blog/tag/small-business-tips-resources), [Fast Response to Customer Needs & Inquiries](https://www.gosite.com/blog/tag/fast-response-to-customer-needs-inquiries) ## [Does Google Offer Phone Support for My Google Business ...](https://www.gosite.com/blog/does-google-offer-phone-support-for-my-google-business-profile-gmb?hsLang=en-us) Google's recent video verification process has been a challenge for many local business owners. Since 2023, Google has ... Jun 11, 2024 4 min read [ VIEW all articles ](https://www.gosite.com/blog)