Your reputation takes years to build. Don't let one review change that.
From Yelp to facebook, we help you manage and generate reviews in one place.
A happy customer is not just revenue—it's a marketing opportunity. Automatically ask your customers for a new review with one-click. Send requests via text message or email, and even integrate into your existing systems to send requests automatically.
Constantly collect customer feedback to improve your business and your brand reputation. Improving your star rating by 1.5 could equal to 13,000 more leads.
Here's how it works:
After service is complete, schedule a survey. Happy customers will be prompted to leave a review.
Resolve issues before they go public by allowing customers to provide private feedback.
Online reviews are the best way to improve your SEO, increase your web presence, and stand out so
customers choose to engage with your business.
82% of consumers read online reviews for their local businesses.
On average, consumers read 10 reviews before trusting a business.
Top-ranking businesses on Google have an average of 40 reviews.
GoSite helps you collect, review, and respond to reviews posted by your customers. Your GoSite dashboard can display Google My Business and Facebook reviews.
Reviews increase your chances of receiving positive testimonials from customers—and more business as a result—so we highly recommend that you do so. Search engines also reward you businesses that have reviews, so you are more likely to be found. However, if you don’t want to send requests, you can still be reviewed directly from your website or other platforms that your reviews are posted to (i.e. Facebook and Google My Business).
Stuff happens! Regardless of the web platform you use, once a review is published, you don’t have the ability to take it down. However, with GoSite, you can respond to negative reviews sent through Google My Business, Facebook, and your website. Search engines reward you for responding. You can also send review requests to specific, happy customers to help counteract a negative review and improve your ratings. To prevent negative reviews from posting in the first place, GoSite’s review tool has a built-in filter, which allows you to respond to negative reviews privately—through email—rather than having customers post publicly.