97% of people who want to purchase, repair, or customize a car start their journey online, according to Google Consumer Insights.

Most customers are willing to leave an online review for a local business, but they won’t do so unless you ask. By proactively asking for feedback, you strengthen your relationships with customers and build a positive reputation online.

GoSite automates the “task to ask,” making it effortless for your customers to leave their feedback. The app lets you send review requests — via email, text, or message — with a single click after completing a service or call. Customers click a link to write and post their review in one step, and you can choose when to send the review request.

For the auto repair industry, an online appointment system can enhance business performance and dramatically increase customer satisfaction.

If you’re still doing bookings the traditional way, you're likely to feel overwhelmed. Less time on the phone means more time to focus on core auto repair tasks and great customer service. Get your best customers to return for their auto maintenance needs by letting them schedule services anytime, anywhere, and from any device.

GoSite works to keep your schedule filled while you’re busy doing what you do best. It allows your customers to see when appointments are available and easily choose a slot online. You can also set up automated client reminders for upcoming repairs.  

Our auto shop management software integrates well with Google and Outlook calendars, making it convenient for you to monitor all your appointments in one place.

52% of people prefer to get their vehicle repairs done at a local shop, based on a recent auto survey by UpSwell. Only 34% of consumers, however, are satisfied with their auto service provider due to feeling that shops offer poor customer service.

Want to know how to get more customers for your auto repair business?

Keeping track of instant messages from customers can be a real challenge when you're juggling too many repair jobs. Why not use a business management app that keeps all customer communications in one place?

With GoSite, staying engaged with your customers is easier than ever. It brings all your messaging tools into one dashboard, so you can respond to customers from any device while in the office or on the go. Connect with customers in real-time the way they prefer, whether that be Facebook Messenger, Google messages, web chat, or text.

In a fast-paced digital environment, customers demand convenient and seamless services. Impress them with professional invoices sent straight to their devices, and the freedom to pay you instantly anytime, anywhere.

GoSite is an industry-leading invoicing and payment software that’s built for service-based businesses like yours. It lets you generate invoices, send secure payment links, and more — all in the same app.

With GoSite Payments, you’ll also enjoy instant QuickBooks sync features and allow your customers to make… 

• All card transactions (debit or credit)
• One-time or recurring bank transfers
• In-person payments

Best of all, Payments integrates with all GoSite tools so that it works hand-in-hand with scheduling, reviews, messages, and more. It's the best app for auto mechanics who want to streamline payment processing and improve cash flow.